- We mention the estimated shipping time for each product on its respective product page.
- For deliveries within India all taxes and duties are included in the price of the product listed on the Website.
- For orders within India, we offer free shipping. However, in case of returns we levy a fee of INR 500
- As soon as your package is shipped, you will receive an email with your package tracking information
- While TIC shall make reasonable endeavours in ensuring that the order is delivered to its users in a timely manner, at times orders can get delayed for reasons outside our reasonable control including weather conditions/ epidemic or pandemic related restrictions/ strikes/natural calamities/similar events.
- In such events of delay, TIC shall make reasonable attempt at proactively intimating the end user by writing to end user’s registered email account and/or mobile number. Further, TIC shall be under no obligation to compensate the user for any claims that may arise because of a delay in the shipment and delivery.
- If you have received the product with the packaging tampered with or damaged before delivery, please refuse to accept the package and return the package to the delivery person.
- Please notify us immediately by emailing us on contact@theindiancouture.com mentioning the Order ID. Post the product return and its subsequent inspection, TIC will ensure that a new order is placed and sent with no additional cost.
- We use Shiprocket and its partner service providers for reliable deliveries
- Currently, we do not offer shipping services outside India
Cancellation of Order by The Indian Couture
The Indian Couture reserves the right to refuse or cancel any order placed for a product that is listed at an incorrect price or for any other reason. This shall be regardless of whether the order has been confirmed and/or payment been received. The 100% payment shall be refunded and the User shall be informed of the same.
